COVID-19

COVID-19

We want to help keep you safe during your stay here 

Guest and staff safety is extremely important to us so we have undertaken a thorough risk assessement in accordance with the "We're Good To Go" scheme and are following guidance on cleaning protocol provided by GOV.uk and adapting as the guidelines change.

Hand sanitizers are provided in both The Cottage and The Little Stable as well as at the entrance to the pool room and we encourage you to use these.  The properties are also "fogged" to kill any bacteria on the soft furnishings, light switches etc.

We are required by law to request a name and telephone number for all guests over the age of 16 who will be staying for the purposes of NHS Test & Trace and woud be grateful if the lead booker would supply this information.  There is also a QR code in each property for you to scan with your mobile phone.

We strongly encourage all guests to take out their own travel insurance in case of cancellation.  

Should a guest not be able to travel due to local lockdown restrictions at their given address, a full refund is available, likewise if we are unable to open.

Should a guest or member of their party not be able to travel for any reason - including Covid related - and wishes to cancel the holiday, a refund is only payable if the dates booked can be relet.

HIDE